Tenants and locations
Provision isolated businesses, locales, schedules, policies, users and delegated partner access.
Developer platform
Integrate once. Provision and operate every downstream agent.
The API surface is tenant-scoped, versioned and idempotent, with normalized events across channels and industry systems.
Core resources
Agents and knowledge
Configure channel behavior, approved content, citations, language policy and action permissions.
Conversations and workflows
Receive normalized events, inspect state, request handoff and reconcile confirmed provider outcomes.
Integration guarantees
Signed webhooks
Raw-body verification, replay detection and idempotency protect inbound provider events.
Versioned contracts
Capabilities, schemas and migrations remain explicit so active customers are not silently broken.
Sandbox certification
Use deterministic provider fixtures and contract tests before production credentials are activated.