NuativaAI Front Office
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Hotel receptionist answering a guest telephone call
17:59Handled by your team
18:00AI takes over seamlessly

AI front office + operations

Your front office never closes.

One multilingual AI team answers every call and message, checks live availability, books, dispatches, collects details and hands exceptional cases to your staff.

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From first call to happy guest — handled end to end.

Call answeredAI picks up in seconds
Availability checkedLive rates and rooms confirmed
Room bookedReservation created in your system
Guest confirmedDetails and follow-up sent
Human escalation — on standbyYour team can join any conversation, anytime.
Real phone numbers100+ conversation languagesTenant-owned paymentsNative modules + integrations

One platform, configured for you

See it in your business

Choose an industry to watch the conversation, workflow and operational view change together.

Hotels & Hospitality
Live AI conversation English detected
Caller

Do you have a quiet double room from Friday to Sunday?

AI Front Office

Yes. I found two options, including a Deluxe Garden Room at EUR 189 per night.

Caller

Please reserve it for two guests.

AI Front Office

The room is held for 15 minutes. I have sent the hotel's secure payment link.

Context and actions are recorded for staff
Operational workflow 0/4 verified
Rooms available12
Response24 sec
AI resolved92%

Every guest welcomed. Every room opportunity handled. Answers guest calls, checks live room availability and rates, completes reservations, manages changes and keeps your team available for the moments that need them.

explore Hotels

More than an answering service

One intelligent front office. Connected to real operations.

The AI knows what it may do, verifies every important action and keeps your team in control.

Natural conversations

Phone, WhatsApp, web chat and email with real-time context.

Grounded answers

Approved knowledge, live business data and source freshness.

Real actions

Book, dispatch, modify, collect payment and follow up safely.

Human control

Permissions, confidence gates, full audit and instant takeover.

NuativaAI Front OfficeOverviewConversationsBookingsAI agentsAutomationsIntegrationsAnalytics
AI Front Office is activeAll systems operational across 4 channels
Conversations328+18% at venue
AI resolved92%+4.2%
Human handoffs18Within target
Value createdEUR 8,640+16%

Business hours automation

08:00 - 18:00Human team18:00 - 08:00AI active

Live activity

Room availability checkedjust now

Taxi driver acceptedjust now

Dental appointment bookedjust now

Coach payment confirmedjust now

Explore the owner dashboard

For platforms and partners

Embed an AI front office in the software your customers already use.

PMS, dispatch, scheduling and CRM platforms can provision AI agents for every customer through one secure partner integration.

  • Partner API and SDK
  • White-label or co-branded
  • Wholesale usage and revenue share
  • Isolated downstream tenants
Explore partnerships
AI Front OfficePartner platform layer
Hotel PMSMany customer accounts
Taxi dispatchMany customer accounts
Clinic softwareMany customer accounts
CRM platformMany customer accounts

Global by design

Every customer, in their language.

Automatic language detection, local formats and reviewed dashboard translations—with manual control whenever people prefer it.

EnglishShqipItalianoDeutschHrvatskiEspañolFrançaisPortuguêsPolskiNederlandsΕλληνικάTürkçeالعربية中文+ 90 more

Start with one call. Scale to every location.

Keep every customer conversation moving.

Configure the business, connect its systems and let the AI handle the work your team approves.

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